Key Account Management is split into 2 levels. We try to get them while they are fresh, in KAM 1, and then about 6 months - 1 year into their jobs, in KAM 2.
The KAM job is very company specific, so our activities in these seminars are very dependant on the clients objectives. Usually the client will have a whole rack of process information, specific product, Ts & Cs argumentation that will take a large proportion of the time, which leaves it to us to work well with the client to create a good KAM training experience.
In summary, we provide the soft skills input, into the KAM training engagement.
Sales and Motivation
This programme is devoted to companies who have a sales force who are required to do a lot of acquisition work: where high motivation is a pre-requisite. Here is an example 2 day agenda.